Charter Jet

Five Questions to Ask When Hiring a Charter Jet Service

Chartered jets have increased dramatically in popularity in the last few years. Many companies have turned to private jet transportation in response to concerns about safety, security, and convenience. Not all charter jet providers offer the same range of services or amenities. Do some comparison shopping before choosing a charter jet service for your company’s transportation needs.

Asking the right questions is crucial.

What Kind of Aircraft Do You Provide?

If your company transportation needs vary, be sure the jet service has different sizes and types of jets available. Flying ten people across the Atlantic will require a different option than sending a single executive across the state. Be sure the charter service offers jets appropriate to your needs.

Do You Guarantee Service?

Sometimes a jet has mechanical problems, or a pilot gets sick. Make sure your travel plans aren’t impacted if this happens. The best charter jet services provide backup planes and pilots if an unexpected problem crops up. Also, ask if there are any additional charges for replacement bookings – these costs should be covered by the charter company.

How Experienced Are Your Pilots?

While every pilot has to start somewhere, a private jet charter service should employ pilots with plenty of experience dealing with various locales, weather conditions, and emergencies. Whether you’re entrusting company executives or your family to a private jet service, you want them in the hands of seasoned professionals.

Do You Have 24/7 Customer Support?

Travel plans can change at the last minute. Make sure you’ll be able to talk to a real person if you need customer service support in the middle of the night, on weekends, or during a holiday. Suppose you plan on using a jet charter service more than once. In that case, it’s helpful if the company can offer you a single-point contact for your convenience. At, you can book a private jet and be matched with a Travel Ambassador who will be your personal travel concierge, so you can rely on consistent service every time.

What is Included in the Cost?

Some jet charter services provide in-flight meals and flight attendants, while others offer the basic pilot and plane. A full-service private jet service may provide ground transportation before and after the flight at no extra cost. Another charter service might consider this an add-on. Ask specific questions about what is and isn’t included in the price in order to avoid unpleasant surprises.

Flying via charter jet is a wonderful perk that provides comfort, safety, and security, but only if you get top-quality service. Be sure you ask the right questions to enjoy the best possible experience.